RetailCRM Mobile 5.3.6

RetailCRM Mobile offers a comprehensive solution for managing customer interactions and order tracking efficiently while on the go. The application is designed to enhance communication and streamline operations, making it an essential tool for retail professionals.

Key features of RetailCRM Mobile include:

• Integration of multiple social network communications within a single app, enabling users to filter conversations by channels, managers, and tags, while also utilizing prepared filter templates.
• Management capabilities for both current and new orders, allowing users to view, enter, and modify necessary data seamlessly.
• An accessible customer database that facilitates the creation and editing of customer profiles with detailed information at hand.
• Customizable analytics widgets for tracking business metrics and monitoring employee performance effectively.
• Access to recorded calls from the web version, with options to tag them and utilize transcripts for further analysis.
• A barcode scanner feature for efficient product or service searches when adding to orders.
• Control over financial aspects, including balances and price listings for wholesale and retail transactions.
• The ability to create and assign tasks to user groups or specific managers, including commentary and tagging options for better task management.
• Route optimization for couriers along with QR code payment acceptance.
• Personalized push notifications for relevant updates, with the option to create group notifications in the notification center.
• A user-friendly home screen widget that displays the number and value of orders by selected status, manager, or store over a specified period.
• User status management features that allow users to indicate their availability ("Free," "Busy," "At lunch," or "Taking a break").
• Direct communication with technical support within the app, enabling easy tracking of correspondence and request history.

With RetailCRM Mobile, retailers can maintain control over their operations anytime, anywhere.